Privacy Policy

Last updated: June 1, 2026

1. Introduction

SequenceCraft ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at sequencecraft.io or purchase our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We collect the following categories of information:

Information You Provide Directly

  • Full name and email address (when contacting us or placing an order)
  • Company name and website (provided in your onboarding brief)
  • Order information including selected plan and payment confirmation
  • Business details including your ICP, product description, and target market (from onboarding form)
  • Messages and communications sent through our contact form

Information Collected Automatically

  • IP address and approximate geographic location
  • Browser type, operating system, and device information
  • Pages visited, time spent on site, and referring URLs
  • Cookies and similar tracking technologies (see Section 6)

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your order, including writing your cold email sequences
  • To communicate with you about your order status, revisions, and delivery
  • To respond to contact form submissions and answer pre-sale questions
  • To send transactional emails related to your purchase (receipts, delivery notifications)
  • To improve our service based on aggregated usage patterns
  • To comply with legal obligations

We do not use your business information (ICP briefs, product descriptions, target markets) for any purpose other than fulfilling your specific order.

4. Data Storage and Security

Your data is stored on secure servers. Order information and onboarding briefs are retained for 90 days after delivery to facilitate revision requests, then deleted. Contact form submissions are retained for up to 12 months. We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure.

5. Third-Party Services

We work with the following third-party services that may have access to certain data:

Stripe (Payment Processing)

All payments are processed by Stripe, Inc. We do not store your credit card information on our servers. Stripe collects payment data in accordance with their own Privacy Policy and PCI DSS compliance standards. Visit stripe.com/privacy for details.

Analytics (Privacy-Respecting)

We may use privacy-focused analytics tools to understand site traffic patterns. These tools do not use invasive tracking or build individual user profiles.

We do not sell, rent, or trade your personal data to any third party, ever.

6. Cookies

We use essential cookies to maintain site functionality. We do not use advertising cookies or third-party tracking cookies. You can disable cookies in your browser settings, though this may affect certain site features.

7. Your Rights

Depending on your location, you may have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data
  • Object to or restrict our processing of your data
  • Data portability (receive your data in a machine-readable format)

To exercise any of these rights, email us at hello@sequencecraft.io with the subject line "Data Request." We will respond within 30 days.

8. Children's Privacy

Our service is intended for business professionals and is not directed at children under the age of 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our site after changes constitutes acceptance of the updated policy.

10. Contact Us

For any questions about this Privacy Policy or our data practices, please contact us at:

SequenceCraft

Email: hello@sequencecraft.io